Then on the response to my review on Google they complain about how far they had to drive to do the installation. Really?? I was never initially told anything about hiring a plumber to install the gas line. Total and complete lies on their part. Find someone else to install or do it yourself.
Hawaii Fire does a terrific job and they go beyond the call of duty
A friendly, helpful company. Got great installation advice for my wood fireplace from Ed, and Taylyn resolved my stovepipe component mistake quickly and efficiently.
--Denning Powell, Owner-Builder of the Hale Kialani Ecohouse in Paauilo
Spent $5000 on a new gas fireplace. Only to have it not be useable after the install. They did not hook up gas lines or provide gas tank so that we could use it after they installed it. I was told by installer that it was the homeowners responsible to do all of that. I was never told that prior to the install job. I was told that it would be a complete installation and really to use. They basically took out old fireplace and stuck the new one and walked out. Would not recommended these guys to anyone.
Hawaii Fireplaces is a US General Contractor based in Waimea, Hawaii. Hawaii Fireplaces is located at 64-1035 Mamalahoa Hwy Ste E, Waimea, HI 96743, USA.
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